The Driver…cont3…

Definitions

What do you call the individual who received services? A client, consumer, a participant, a user…even this mere label of the person getting the service is not a recognized standard term and is a useful metaphor for thinking about the whole issue of data standards and the ability of different data collection mechanisms to talk to each other in the same language.

How does your department of health differ in their labels from your department of social services? What agreements are in place for clinical context descriptors?